Course Modules

Landing Page

Landing Page
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    Welcome to Our Class! Welcome to Our Class!
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Getting Started (SAMPLE)

Getting Started (SAMPLE)
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Getting Started (SAMPLE) 37259  
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    Welcome

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    Being Successful in this Course Being Successful in this Course
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    Textbook

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    Textbook Information & Additional Resources Textbook Information & Additional Resources
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    Student Support & Resources

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    Getting Started with Canvas Getting Started with Canvas
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    Canvas Quick Links Canvas Quick Links
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    Student Support Services Student Support Services
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    Online Learning Resources Online Learning Resources
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    Tech Services & Computer Resources Tech Services & Computer Resources
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Chapter 1: Managing and Performing

Chapter 1: Managing and Performing
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Chapter 1: Managing and Performing 37260  
  • External Url
    Introduction Introduction
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    1.1 What Do Managers Do? 1.1 What Do Managers Do?
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    1.2 The Roles Managers Play 1.2 The Roles Managers Play
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    1.3 Major Characteristics of the Manager's Job 1.3 Major Characteristics of the Manager's Job
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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  • External Url
    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 2: Managerial Decision-Making

Chapter 2: Managerial Decision-Making
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Chapter 2: Managerial Decision-Making 37261  
  • External Url
    Introduction Introduction
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    2.1 Overview of Managerial Decision-Making 2.1 Overview of Managerial Decision-Making
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    2.2 How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems 2.2 How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems
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    2.3 Programmed and Nonprogrammed Decisions 2.3 Programmed and Nonprogrammed Decisions
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    2.4 Barriers to Effective Decision-Making 2.4 Barriers to Effective Decision-Making
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    2.5 Improving the Quality of Decision-Making 2.5 Improving the Quality of Decision-Making
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    2.6 Group Decision-Making 2.6 Group Decision-Making
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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  • External Url
    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 3: The History of Management

Chapter 3: The History of Management
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    Introduction Introduction
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    3.1 The Early Origins of Management 3.1 The Early Origins of Management
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    3.2 The Italian Renaissance 3.2 The Italian Renaissance
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    3.3 The Industrial Revolution 3.3 The Industrial Revolution
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    3.4 Taylor-Made Management 3.4 Taylor-Made Management
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    3.5 Administrative and Bureaucratic Management 3.5 Administrative and Bureaucratic Management
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    3.6 Human Relations Movement 3.6 Human Relations Movement
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    3.7 Contingency and System Management 3.7 Contingency and System Management
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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    Managerial Decision Exercises Managerial Decision Exercises
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Chapter 4: External and Internal Organizational Environments and Corporate Culture

Chapter 4: External and Internal Organizational Environments and Corporate Culture
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    Introduction Introduction
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    4.1 The Organization's External Environment 4.1 The Organization's External Environment
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    4.2 External Environments and Industries 4.2 External Environments and Industries
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    4.3 Organizational Designs and Structures 4.3 Organizational Designs and Structures
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    4.4 The Internal Organization and External Environments 4.4 The Internal Organization and External Environments
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    4.5 Corporate Cultures 4.5 Corporate Cultures
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    4.6 Organizing for Change in the 21st Century 4.6 Organizing for Change in the 21st Century
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 5: Ethics, Corporate Responsibility, and Sustainability

Chapter 5: Ethics, Corporate Responsibility, and Sustainability
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    Introduction Introduction
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    5.1 Ethics and Business Ethics Defined 5.1 Ethics and Business Ethics Defined
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    5.2 Dimensions of Ethics: The Individual Level 5.2 Dimensions of Ethics: The Individual Level
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    5.3 Ethical Principles and Responsible Decision-Making 5.3 Ethical Principles and Responsible Decision-Making
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    5.4 Leadership: Ethics at the Organizational Level 5.4 Leadership: Ethics at the Organizational Level
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    5.5 Ethics, Corporate Culture, and Compliance 5.5 Ethics, Corporate Culture, and Compliance
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    5.6 Corporate Social Responsibility (CSR) 5.6 Corporate Social Responsibility (CSR)
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    5.7 Ethics around the Globe 5.7 Ethics around the Globe
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    5.8 Emerging Trends in Ethics, CSR, and Compliance 5.8 Emerging Trends in Ethics, CSR, and Compliance
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 6: International Management

Chapter 6: International Management
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    Introduction Introduction
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    6.1 Importance of International Management 6.1 Importance of International Management
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    6.2 Hofstede's Cultural Framework 6.2 Hofstede's Cultural Framework
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    6.3 The GLOBE Framework 6.3 The GLOBE Framework
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    6.4 Cultural Stereotyping and Social Institutions 6.4 Cultural Stereotyping and Social Institutions
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    6.5 Cross-Cultural Assignments 6.5 Cross-Cultural Assignments
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    6.6 Strategies for Expanding Globally 6.6 Strategies for Expanding Globally
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    6.7 The Necessity of Global Markets 6.7 The Necessity of Global Markets
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 7: Entrepreneurship

Chapter 7: Entrepreneurship
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    Introduction Introduction
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    7.1 Entrepreneurship 7.1 Entrepreneurship
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    7.2 Characteristics of Successful Entrepreneurs 7.2 Characteristics of Successful Entrepreneurs
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    7.3 Small Business 7.3 Small Business
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    7.4 Start Your Own Business 7.4 Start Your Own Business
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    7.5 Managing a Small Business 7.5 Managing a Small Business
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    7.6 The Large Impact of Small Business 7.6 The Large Impact of Small Business
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    7.7 The Small Business Administration 7.7 The Small Business Administration
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    7.8 Trends in Entrepreneurship and Small-Business Ownership 7.8 Trends in Entrepreneurship and Small-Business Ownership
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 8: Strategic Analysis: Understanding a Firm’s Competitive Environment

Chapter 8: Strategic Analysis: Understanding a Firm’s Competitive Environment
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    Introduction Introduction
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    8.1 Gaining Advantages by Understanding the Competitive Environment 8.1 Gaining Advantages by Understanding the Competitive Environment
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    8.2 Using SWOT for Strategic Analysis 8.2 Using SWOT for Strategic Analysis
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    8.3 A Firm's External Macro Environment: PESTEL 8.3 A Firm's External Macro Environment: PESTEL
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    8.4 A Firm's Micro Environment: Porter's Five Forces 8.4 A Firm's Micro Environment: Porter's Five Forces
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    8.5 The Internal Environment 8.5 The Internal Environment
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    8.6 Competition, Strategy, and Competitive Advantage 8.6 Competition, Strategy, and Competitive Advantage
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    8.7 Strategic Positioning 8.7 Strategic Positioning
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 9: The Strategic Management Process: Achieving and Sustaining Competitive Advantage

Chapter 9: The Strategic Management Process: Achieving and Sustaining Competitive Advantage
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    Introduction Introduction
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  • External Url
    9.1 Strategic Management 9.1 Strategic Management
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    9.2 Firm Vision and Mission 9.2 Firm Vision and Mission
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    9.3 The Role of Strategic Analysis in Formulating a Strategy 9.3 The Role of Strategic Analysis in Formulating a Strategy
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    9.4 Strategic Objectives and Levels of Strategy 9.4 Strategic Objectives and Levels of Strategy
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    9.5 Planning Firm Actions to Implement Strategies 9.5 Planning Firm Actions to Implement Strategies
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    9.6 Measuring and Evaluating Strategic Performance 9.6 Measuring and Evaluating Strategic Performance
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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  • External Url
    Management Skills Application Exercises Management Skills Application Exercises
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  • External Url
    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 10: Organizational Structure and Change

Chapter 10: Organizational Structure and Change
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    Introduction Introduction
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  • External Url
    10.1 Organizational Structures and Design 10.1 Organizational Structures and Design
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    10.2 Organizational Change 10.2 Organizational Change
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  • External Url
    10.3 Managing Change 10.3 Managing Change
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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  • External Url
    Chapter Review Questions Chapter Review Questions
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  • External Url
    Management Skills Application Exercises Management Skills Application Exercises
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  • External Url
    Managerial Decision Exercises Managerial Decision Exercises
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  • External Url
    Critical Thinking Case Critical Thinking Case
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Chapter 11: Human Resource Management

Chapter 11: Human Resource Management
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    Introduction Introduction
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  • External Url
    11.1 An Introduction to Human Resource Management 11.1 An Introduction to Human Resource Management
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  • External Url
    11.2 Human Resource Management and Compliance 11.2 Human Resource Management and Compliance
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  • External Url
    11.3 Performance Management 11.3 Performance Management
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    11.4 Influencing Employee Performance and Motivation 11.4 Influencing Employee Performance and Motivation
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  • External Url
    11.5 Building an Organization for the Future 11.5 Building an Organization for the Future
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    11.6 Talent Development and Succession Planning 11.6 Talent Development and Succession Planning
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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  • External Url
    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 12: Diversity in Organizations

Chapter 12: Diversity in Organizations
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    Introduction Introduction
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  • External Url
    12.1 An Introduction to Workplace Diversity 12.1 An Introduction to Workplace Diversity
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    12.2 Diversity and the Workforce 12.2 Diversity and the Workforce
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    12.3 Diversity and Its Impact on Companies 12.3 Diversity and Its Impact on Companies
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    12.4 Challenges of Diversity 12.4 Challenges of Diversity
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    12.5 Key Diversity Theories 12.5 Key Diversity Theories
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    12.6 Benefits and Challenges of Workplace Diversity 12.6 Benefits and Challenges of Workplace Diversity
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    12.7 Recommendations for Managing Diversity 12.7 Recommendations for Managing Diversity
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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  • External Url
    Critical Thinking Case Critical Thinking Case
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Chapter 13: Leadership

Chapter 13: Leadership
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    Introduction Introduction
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    13.1 The Nature of Leadership 13.1 The Nature of Leadership
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    13.2 The Leadership Process 13.2 The Leadership Process
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    13.3 Types of Leaders and Leader Emergence 13.3 Types of Leaders and Leader Emergence
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    13.4 The Trait Approach to Leadership 13.4 The Trait Approach to Leadership
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    13.5 Behavioral Approaches to Leadership 13.5 Behavioral Approaches to Leadership
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  • External Url
    13.6 Situational (Contingency) Approaches to Leadership 13.6 Situational (Contingency) Approaches to Leadership
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    13.7 Substitutes for and Neutralizers of Leadership 13.7 Substitutes for and Neutralizers of Leadership
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    13.8 Transformational, Visionary, and Charismatic Leadership 13.8 Transformational, Visionary, and Charismatic Leadership
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    13.9 Leadership Needs in the 21st Century 13.9 Leadership Needs in the 21st Century
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    Key Terms Key Terms
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  • External Url
    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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  • External Url
    Management Skills Application Exercises Management Skills Application Exercises
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  • External Url
    Managerial Decision Exercises Managerial Decision Exercises
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  • External Url
    Critical Thinking Case Critical Thinking Case
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Chapter 14: Work Motivation for Performance

Chapter 14: Work Motivation for Performance
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    Introduction Introduction
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    14.1 Motivation: Direction and Intensity 14.1 Motivation: Direction and Intensity
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  • External Url
    14.2 Content Theories of Motivation 14.2 Content Theories of Motivation
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  • External Url
    14.3 Process Theories of Motivation 14.3 Process Theories of Motivation
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    14.4 Recent Research on Motivation Theories 14.4 Recent Research on Motivation Theories
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    Key Terms Key Terms
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  • External Url
    Summary of Learning Outcomes Summary of Learning Outcomes
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  • External Url
    Chapter Review Questions Chapter Review Questions
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  • External Url
    Management Skills Application Exercises Management Skills Application Exercises
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  • External Url
    Managerial Decision Exercises Managerial Decision Exercises
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  • External Url
    Critical Thinking Case Critical Thinking Case
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Chapter 15: Managing Teams

Chapter 15: Managing Teams
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    Introduction Introduction
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  • External Url
    15.1 Teamwork in the Workplace 15.1 Teamwork in the Workplace
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    15.2 Team Development Over Time 15.2 Team Development Over Time
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  • External Url
    15.3 Things to Consider When Managing Teams 15.3 Things to Consider When Managing Teams
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  • External Url
    15.4 Opportunities and Challenges to Team Building 15.4 Opportunities and Challenges to Team Building
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    15.5 Team Diversity 15.5 Team Diversity
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    15.6 Multicultural Teams 15.6 Multicultural Teams
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    Key Terms Key Terms
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  • External Url
    Summary of Learning Outcomes Summary of Learning Outcomes
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  • External Url
    Chapter Review Questions Chapter Review Questions
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  • External Url
    Management Skills Application Exercises Management Skills Application Exercises
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  • External Url
    Managerial Decision Exercises Managerial Decision Exercises
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  • External Url
    Critical Thinking Case Critical Thinking Case
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Chapter 16: Managerial Communication

Chapter 16: Managerial Communication
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    Introduction Introduction
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    16.1 The Process of Managerial Communication 16.1 The Process of Managerial Communication
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    16.2 Types of Communications in Organizations 16.2 Types of Communications in Organizations
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    16.3 Factors Affecting Communications and the Roles of Managers 16.3 Factors Affecting Communications and the Roles of Managers
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    16.4 Managerial Communication and Corporate Reputation 16.4 Managerial Communication and Corporate Reputation
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    16.5 The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing 16.5 The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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  • External Url
    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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  • External Url
    Managerial Decision Exercises Managerial Decision Exercises
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  • External Url
    Critical Thinking Case Critical Thinking Case
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Chapter 17: Organizational Planning and Controlling

Chapter 17: Organizational Planning and Controlling
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    Introduction Introduction
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  • External Url
    17.1 Is Planning Important 17.1 Is Planning Important
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    17.2 The Planning Process 17.2 The Planning Process
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    17.3 Types of Plans 17.3 Types of Plans
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    17.4 Goals or Outcome Statements 17.4 Goals or Outcome Statements
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    17.5 Formal Organizational Planning in Practice 17.5 Formal Organizational Planning in Practice
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    17.6 Employees' Responses to Planning 17.6 Employees' Responses to Planning
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    17.7 Management by Objectives: A Planning and Control Technique 17.7 Management by Objectives: A Planning and Control Technique
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    17.8 The Control- and Involvement-Oriented Approaches to Planning and Controlling 17.8 The Control- and Involvement-Oriented Approaches to Planning and Controlling
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    Key Terms Key Terms
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  • External Url
    Summary of Learning Outcomes Summary of Learning Outcomes
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  • External Url
    Chapter Review Questions Chapter Review Questions
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  • External Url
    Management Skills Application Exercises Management Skills Application Exercises
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  • External Url
    Managerial Decision Exercises Managerial Decision Exercises
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  • External Url
    Critical Thinking Case Critical Thinking Case
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Chapter 18: Management of Technology and Innovation

Chapter 18: Management of Technology and Innovation
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    Introduction Introduction
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    18.1 MTI—Its Importance Now and In the Future 18.1 MTI—Its Importance Now and In the Future
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    18.2 Developing Technology and Innovation 18.2 Developing Technology and Innovation
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    18.3 External Sources of Technology and Innovation 18.3 External Sources of Technology and Innovation
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    18.4 Internal Sources of Technology and Innovation 18.4 Internal Sources of Technology and Innovation
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    18.5 Management Entrepreneurship Skills for Technology and Innovation 18.5 Management Entrepreneurship Skills for Technology and Innovation
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    18.6 Skills Needed for MTI 18.6 Skills Needed for MTI
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    18.7 Managing Now for Future Technology and Innovation 18.7 Managing Now for Future Technology and Innovation
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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  • External Url
    Management Skills Application Exercises Management Skills Application Exercises
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  • External Url
    Managerial Decision Exercises Managerial Decision Exercises
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  • External Url
    Critical Thinking Case Critical Thinking Case
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Additional Resources

Additional Resources
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Additional Resources 37278  
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    References References
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    Index Index
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minimum score must view must submit must contribute